GFtrade stretched its target audience from institution-only to include all individual traders. GFtrade has been known for its quality in customer service for specializing in Institutional traders. Relatively unknown to individual traders, GFtrade received countless requests from traders who experienced GFtrade’s quality brokerage service for institutions, to expand the service criteria. As a result, GFtrade now has officially started broker service for all traders since the second half of 2018.

GFtrade is mainly well-known for its designated account manager program. The program was first introduced to reduce communication problems that occurs when 1-to-1 chat-bot was acting as the customer service solution. The industry standard automated chat-bot is not mobile-friendly, has long response delay, and clients are frequently redirected to wrong answers. At GFtrade, every client’s need for detailed trade-related questions are answered on real-time messenger chat by real personal managers. Being recognized for such effort in providing customer service, GFtrade received global attention as an industry-leading financial service provider after being announced as “Best Customer Service 2018” and “Best Fund Security 2018” on their first year to launch service expansion. Having honored by such award, GFtrade is expected to continue the quality of service for the upcoming 2019 as well.

In response to global recognition, GFtrade is conducting promotion for individual traders. Currently, the on-going promotion gives withdrawable 50% deposit bonus for every lot trade. In the saturated industry where many forex brokers are trying to win the traders’ trust, GFtrade’s client-oriented philosophy stands out in the midst.

Media Contact
Company Name: GFtrade
Contact Person: Julie
Email: Send Email
Phone: +65 69503380
Country: Singapore
Website: gftrades.com