NC Best, the popular North Carolina business and travel information portal, awards CallNET Answering Service with the Best Small Business Answering Service Award. NC Best doesn’t compromise on reviews and ensures that all eligible companies are carefully investigated and analyzed so that only the best company wins.
CallNET Answering Service has been recognized for its competitive answering service pricing, 24-hour customer service, answering service locations around the country and well-trained phone representatives. They are dedicated to helping businesses of different sizes with their telephone call service.
Businesses often look forward to a reliable telephone call service that can attend to customer inquiries beyond the working hours. Though there are several companies offering the services all of them cannot be trusted.
Businesses cannot afford to miss a call because a single call could be a potential client. A telephone answering service has a lot of responsibility and assures the client about their commitment to service. It is important that businesses, such as attorneys, doctors and even taxi companies, select the best phone answering service company, and for this, a correct evaluation of the companies is a must.
How is the best company selected?
NC Best had chosen ten phone answering service companies for this prestigious award after the first round of evaluation. Only two other companies could make it into the top three after thorough examination and analysis of their services. CallNET was the best of the three companies. NC Best has a rigorous online evaluation process and CallNET successfully passed through this process. The answering service locations were evaluated, and the company successfully passed the phone evaluation process as well.
During the phone evaluation process, the answering service employees of CallNET could answer all questions with honesty and precision. However, the employees of the other companies were nervous, they lied, and they couldn’t even explain why their services received such low ratings. This was quite a red flag because this is certainly not professionalism.
How Other Companies Try to Mislead:
NC Best mentions how other companies tried to hide the truth. They mention a Raleigh, NC based company that received several one-star reviews on Yelp and Google. People were annoyed and unhappy with their customer service. However, when asked about the problem, they denied that customers had any problems. When they were told about the one star reviews, they didn’t have an answer and disconnected the phone. NC Best understands that this is a deceit, and such a company can never offer top quality customer service.
Businesses looking for a top-rated professional telephone answering service to handle their after-hours calls can certainly consider CallNet Answering Service. They aim to help businesses boost their customer services through exceptional customer service.
About CallNET Answering Service:
CallNET is one of the leading companies that offers phone answering services for small businesses. All services are available 24 hours a day, 7 days a week, which makes them highly reliable. They are an excellent team of courteous and professional customer service representatives who are well-trained to assist customers in every kind of need.
The professionals at the call center specialize in several services that include live answering service, after hours answering service, virtual call center service and also medical answering service. The services are especially helpful for professionals like small business owners, attorneys, doctors, and dentists. For more, please visit: https://callnetcorp.com/
Media Contact
Company Name: CallNET Answering Service
Contact Person: Robert Senior
Email: Send Email
Phone: (800) 395-2612
Address:1908 Eastwood Rd
City: Wilmington
State: NC 28403
Country: United States
Website: https://callnetcorp.com