MIAMA, FLORIDA – BookVIP.com this week announced its partnership with Telecom Networks, a multilingual Contact Center. The partnership will allow the popular online travel booking site to extend its reach among Spanish-speaking customers throughout the U.S. and Latin America and continue its trajectory as the fastest growing site of its kind.
“We are very pleased to be able to provide BookVIP.com with a complete bilingual customer contact solution, and we look forward to making inroads into the Latin American market for this fast-growing company,” said Pablo Brun, CEO, Telecom Networks
A multilingual Contact Center offering outsourcing services with multilingual operators in English, Spanish, Portuguese and French in the U.S., United Kingdom, Canada, Brazil, and the rest of Latin America.
“Our call center already runs 24/7/365 and this partnership gives us the ability to add a bilingual Spanish and English dimension to our service as we continually strive to improve the customer experience,” said Marco Torres, Partner and head of Sales Operations, BookVIP.com
Founded in 2009, BookVIP.com’s site receives about 100,000 visitors a day and its Facebook page has 3.9 million verified followers, yet its founders say its goal remains the same as it has been since Day 1 – help ensure that every individual and family has the opportunity to give themselves a break and take a memorable luxury vacation.
Research reiterates the need for that along with consumers’ focus on affordability. A recent survey from Bankrate found that, despite a booming economy, 39 million Americans will forego time off this summer due to the perceived cost. Likewise, a report on hospitalitynet.org said Latin American travelers identify deals and value as important, and approximately eight in 10 have a budget in mind when planning a trip.
BookVIP.com’s differentiator is the discount it offers to a seemingly limitless variety of destinations. It offers first-time visitors up to 83 percent off the retail rate and promises that its customers will never pay the retail rate. They accomplish this through exclusive fulfillment agreements witheach resort and hotel. In exchange for receiving wholesale pricing, customers agree to participate in a resort preview presentation showcasing the amenities of the resort they visit. BookVIP.com encourages prospective customers to visit other online travel sites before booking to fully appreciate the pricing they are receiving.
The required, no-obligation resort preview presentations are about 90-120 minutes in length and BookVIP.com’s team says they are offered in a way that is meant to be engaging and fun and not high pressure. Video and written reviews online seem to reiterate that.
“My husband and I have had an amazing vacation. We attended the one-hour seminar which was phenomenal and everyone at the resort has done an amazing job. Nobody is pushy, it’s a great deal and we have honestly enjoyed every minute of it.” – Mrs F.Gomez
Example after example of similar appraisals are listed on the site from happy customers with reviews verified and collected by Shopper Approved. In total, 91 percent of BookVIP.com’s customers who responded to surveys gave them a 4 or 5 Star rating.
“A decade ago, we set out to transform the travel dynamics for both consumers seeking affordable luxury getaways and 5-star resorts and cruise lines looking for a reliable pipeline of qualified prospects and customers. We’ve realized that dream and attained status as the world’s fastest growing online travel booking site,” said James Colligan, co-founder, BookVIP.com. “Even more rewarding though is the incredible satisfaction we take in know that one million people have been able to enjoy the vacation of a lifetime because of our company and its mission.”
For more information about BookVIP.com, visit its website or Facebook page.
About BookVIP.com:
Since 2009, Interactive Marketing Solutions LLC, BookVIP.com has literally revolutionized affordable travel vacations, generating over $100 million in annual sales for hotel partners in Mexico, North America, Europe and Asia. BookVIP has over 3.9 verified followers on their Facebook page.
Contact us by sending Email or call 888-849-8450
About Telecom Networks:
Telecom Networks is a multilingual Contact Center offering outsourcing services with multilingual operators in English, Spanish, Portuguese and French for the demanding markets of the USA, UK, Canada, Brazil, and the rest of Latin America.
Contact us at info@telecomnetworks.net or call +1877.288.9684
Media Contact
Company Name: BOOKVIP.COM
Contact Person: James Colligan
Email: Send Email
Phone: +1877.288.9684
City: MIAMI
State: FLORIDA
Country: United States
Website: bookvip.com