Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business related functions, typically IT related, to a third party service provider. This process usually involves multi-year, lucrative contracts between the client firm and service provider firm. Often, the employees of the service provider firm working for the client firm are incorporated in the client firm. Off-shoring, which is delegating work to a company based in another country is widely carried out by many global companies.
This report studies the global Business Process Outsourcing (BPO) Services market, analyzes and researches the Business Process Outsourcing (BPO) Services development status and forecast in United States, EU, Japan, China, India and Southeast Asia. This report focuses on the top players in global market, like
ADP (U.S.)
Xerox Corporation (U.S.)
Accenture PLC (Ireland)
Aon Hewitt (U.S.)
Capgemini (France)
Infosys BPO Ltd (India)
IBM Corporation (U.S.)
Syntel (U.S.)
Tata Consultancy Services Limited (India)
Wipro Limited (India)
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Market segment by Type, Business Process Outsourcing (BPO) Services can be split into
Finance & Accounting
Customer Services
Human Resource
KPO
Procurement
Market segment by Application, Business Process Outsourcing (BPO) Services can be split into
BFSI
Healthcare
IT & Telecommunication
Manufacturing
Retail
Others
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Table Of Content:
Chapter 1 Business Process Outsourcing Market Overview
Chapter 2 Global Economic Impact on Industry
Chapter 3 Global Market Competition by Manufacturers
Chapter 4 Global Production, Revenue (Value) by Region
Chapter 5 Global Supply (Production), Consumption, Export, Import by Regions
Chapter 6 Global Production, Revenue (Value), Price Trend by Type
Chapter 7 Global Market Analysis by Application
Chapter 8 Manufacturing Cost Analysis
Chapter 9 Industrial Chain, Sourcing Strategy and Downstream Buyers
Chapter 10 Marketing Strategy Analysis, Distributors/Traders
Chapter 11 Market Effect Factors Analysis
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