A Chatbot is a conversational user interface (CUI) like an avatar or a 3D animated persona that delivers text-based or voice-based information and service assistance to customers via a kiosk, mobile, or website on the Internet. It incorporates natural language processing (NLP) and domain knowledge that changes according to the content of the dialog between the chatbot and the customer.
The global chatbot market to grow at a CAGR of 37.11% during the period 2017-2021.
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Covered in this report
To calculate the market size, the report considers the revenue generated from the sales of chatbots.
The market is divided into the following segments based on geography:
• Americas
• APAC
• EMEA
Global Chatbot Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.
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Key vendors
• Anboto
• Creative Virtual
• eGain
• Inbenta
• Nuance
Other prominent vendors
• CX Company
• Ecreation
• GetAbby
• H-care
• Next IT
• Synthetix
• Viclone
Market driver
• Rising adoption of chatbots in healthcare insurance industry
• For a full, detailed list, view our report
Market challenge
• Lack of integration between front-end and back-end knowledge base
• For a full, detailed list, view our report
Market trend
• Chatbot integration with social media
• For a full, detailed list, view our report
Key questions answered in this report
1. What will the market size be in 2021 and what will the growth rate be?
2. What are the key market trends?
3. What is driving this market?
4. What are the challenges to market growth?
5. Who are the key vendors in this market space?
6. What are the market opportunities and threats faced by the key vendors?
7. What are the strengths and weaknesses of the key vendors?
You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.
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