Executive Summary
Emotion Analytics (EA) is a new field that analysis of a person’s verbal and non-verbal communication in order to understand the person’s mood or attitude, then can be used in CRM (Customer Relationship Management) area, such as to identify how a customer perceives a product, the presentation of a product or an interaction with a company representative.
The Emotion Analytics industry concentration is unbalanced, and there are many small and new companies in this industry.
Global giant manufactures mainly distributed in U.S. The manufacturers in U.S. have a long history and unshakable status in this field.
The key consumption markets locate at developed countries. The USA takes the market share of 35.5% in 2017, followed by Europe with 27.6%.
In the international market, the marketing channels characteristic differ from company to company.
The giant companies are more likely to set their own big agents in some major countries and regions taking charge of regional business building their international market position.
Companies in developing countries such as China, in contrast, put more effort on native and domestic market, their product quality is not advanced enough when comparing with leading companies.
Company mergers and acquisitions, and inter-companies cooperation have occurred for development and growth. As the downstream consumption usually follows with developed and rapid economic growth areas, the developed areas’ company now put more effort to underdevelopment regions these years.
This industry is affected by the economy, so it’s important to put an eye to economic indexes. With the global economic recovery, the need of Emotion Analytics will increase.
In 2018, the global Emotion Analytics market size was 140 million US$ and it is expected to reach 6230 million US$ by the end of 2025, with a CAGR of 60.7% during 2019-2025.
This report focuses on the global Emotion Analytics status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Emotion Analytics development in United States, Europe and China.
The key players covered in this study
- Microsoft
- IBM
- Imotions A/S
- Kairos
- Beyond Verbal
- Affectiva
- Eyeris (EmoVu)
- NViso SA
- Realeyes
- Yuyidata
- Adoreboard
- Heartbeat AI
- Deloitte
- SAS Institute Inc
- Clarabridge
- Crimson Hexagon
- Berkshire Media
- Dentsu
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Market segment by Type, the product can be split into
- Facial Analytics
- Speech Analytics
- Video Analytics
- Others
Market segment by Application, split into
- Media & Entertainment
- Retail and Education
- Financial Services
- Healthcare
- Others
Market segment by Regions/Countries, this report covers
- United States
- Europe
- China
- Japan
- Southeast Asia
- India
- Central & South America
The study objectives of this report are:
- To analyze global Emotion Analytics status, future forecast, growth opportunity, key market and key players.
- To present the Emotion Analytics development in United States, Europe and China.
- To strategically profile the key players and comprehensively analyze their development plan and strategies.
- To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of Emotion Analytics are as follows:
- History Year: 2014-2018
- Base Year: 2018
- Estimated Year: 2019
- Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Emotion Analytics Market Size Growth Rate by Type (2014-2025)
1.4.2 Facial Analytics
1.4.3 Speech Analytics
1.4.4 Video Analytics
1.4.5 Others
1.5 Market by Application
1.5.1 Global Emotion Analytics Market Share by Application (2014-2025)
1.5.2 Media & Entertainment
1.5.3 Retail and Education
1.5.4 Financial Services
1.5.5 Healthcare
1.5.6 Others
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Emotion Analytics Market Size
2.2 Emotion Analytics Growth Trends by Regions
2.2.1 Emotion Analytics Market Size by Regions (2014-2025)
2.2.2 Emotion Analytics Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities
3 Market Share by Key Players
3.1 Emotion Analytics Market Size by Manufacturers
3.1.1 Global Emotion Analytics Revenue by Manufacturers (2014-2019)
3.1.2 Global Emotion Analytics Revenue Market Share by Manufacturers (2014-2019)
3.1.3 Global Emotion Analytics Market Concentration Ratio (CR5 and HHI)
3.2 Emotion Analytics Key Players Head office and Area Served
3.3 Key Players Emotion Analytics Product/Solution/Service
3.4 Date of Enter into Emotion Analytics Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global Emotion Analytics Market Size by Type (2014-2019)
4.2 Global Emotion Analytics Market Size by Application (2014-2019)
…
12 International Players Profiles
12.1 Microsoft
12.1.1 Microsoft Company Details
12.1.2 Company Description and Business Overview
12.1.3 Emotion Analytics Introduction
12.1.4 Microsoft Revenue in Emotion Analytics Business (2014-2019)
12.1.5 Microsoft Recent Development
12.2 IBM
12.2.1 IBM Company Details
12.2.2 Company Description and Business Overview
12.2.3 Emotion Analytics Introduction
12.2.4 IBM Revenue in Emotion Analytics Business (2014-2019)
12.2.5 IBM Recent Development
12.3 Imotions A/S
12.3.1 Imotions A/S Company Details
12.3.2 Company Description and Business Overview
12.3.3 Emotion Analytics Introduction
12.3.4 Imotions A/S Revenue in Emotion Analytics Business (2014-2019)
12.3.5 Imotions A/S Recent Development
12.4 Kairos
12.4.1 Kairos Company Details
12.4.2 Company Description and Business Overview
12.4.3 Emotion Analytics Introduction
12.4.4 Kairos Revenue in Emotion Analytics Business (2014-2019)
12.4.5 Kairos Recent Development
12.5 Beyond Verbal
12.5.1 Beyond Verbal Company Details
12.5.2 Company Description and Business Overview
12.5.3 Emotion Analytics Introduction
12.5.4 Beyond Verbal Revenue in Emotion Analytics Business (2014-2019)
12.5.5 Beyond Verbal Recent Development
12.6 Affectiva
12.6.1 Affectiva Company Details
12.6.2 Company Description and Business Overview
12.6.3 Emotion Analytics Introduction
12.6.4 Affectiva Revenue in Emotion Analytics Business (2014-2019)
12.6.5 Affectiva Recent Development
12.7 Eyeris (EmoVu)
12.7.1 Eyeris (EmoVu) Company Details
12.7.2 Company Description and Business Overview
12.7.3 Emotion Analytics Introduction
12.7.4 Eyeris (EmoVu) Revenue in Emotion Analytics Business (2014-2019)
12.7.5 Eyeris (EmoVu) Recent Development
12.8 NViso SA
12.8.1 NViso SA Company Details
12.8.2 Company Description and Business Overview
12.8.3 Emotion Analytics Introduction
12.8.4 NViso SA Revenue in Emotion Analytics Business (2014-2019)
12.8.5 NViso SA Recent Development
12.9 Realeyes
12.9.1 Realeyes Company Details
12.9.2 Company Description and Business Overview
12.9.3 Emotion Analytics Introduction
12.9.4 Realeyes Revenue in Emotion Analytics Business (2014-2019)
12.9.5 Realeyes Recent Development
12.10 Yuyidata
12.10.1 Yuyidata Company Details
12.10.2 Company Description and Business Overview
12.10.3 Emotion Analytics Introduction
12.10.4 Yuyidata Revenue in Emotion Analytics Business (2014-2019)
12.10.5 Yuyidata Recent Development
12.11 Adoreboard
12.12 Heartbeat AI
12.13 Deloitte
12.14 SAS Institute Inc
12.15 Clarabridge
12.16 Crimson Hexagon
12.17 Berkshire Media
12.18 Dentsu
Continuous…
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