The global Frontline Workers Training Market size is expected to grow from USD 18.9 billion in 2022 to USD 40.1 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 16.2% during the forecast period. Various factors such as increasing requirement for virtual training due to the pandemic coupled with the growing usage of disruptive technologies such as AR/ VR, AI, and ML for improved training experience to offer opportunities for the growth of the frontline workers training market.
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Mobile learning to witness the highest CAGR during the forecast period
Based on the mode of learning, the frontline workers training market is segmented into blended learning, mobile learning, and virtual learning. The mobile learning mode is expected to grow at rapid pace during the forecast period. Rising usage of smart phones coupled with ease of communication using consistent messages sent directly to the frontline through a mobile learning platform to drive the growth of mobile learning mode in the market. The frontline training solutions with mobile learning mode offers frontline workers residing in small towns who frequently experience network bandwidth problems with the effective learning tools to manage work off-site.
Content management segment to register for the highest market size during the forecast period
The frontline workers training market by application is segmented into content management, performance management, talent management, risk & compliance management, campaign management, gamification, and other applications (gamification, risk assessment & testing, and personalized engagement & recommendations). The content management segment to hold largest market size during the forecast period. The frontline training solutions with the right content helps to improve employee knowledge, change behaviour, and drive significant outcomes. Such integrated solutions include videos, interactive training modules, questions, and job aids.
Some major players in the frontline workers training market include PTC (US), Beekeeper (Switzerland), Microsoft (US), Google (US), Adobe (US), Axonify (Canada), iTacit (Canada), Frontline Data Solutions (US), Intertek Alchemy (US), Blackboard (US), D2L (Canada), Disprz (India), Opus Training (US), Rallyware (US), SAP Litmos (US), Oracle (US), Cornerstone (US), BizLibrary (US), CrossKnowledge (France), Orion Labs (US), Skyllful (US), OttoLearn (Canada), Enabley (Israel), Epignosis (US), EduMe (UK), YOOBIC (UK), Bites (Israel), MobieTrain (Belgium), Maximl (India), Flip (US), Anthill (US), and Skedulo (US). These players have adopted various organic and inorganic growth strategies, such as new product launches, partnerships and collaborations, and mergers and acquisitions, to expand their presence in the global frontline workers training market.
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PTC develops and delivers technology solutions comprising software and services. Discrete manufacturers primarily use the companys technology to design, operate, and maintain complex products. PTCs technology is also used to connect products to the internet to capture and analyze their information. The company also provides the Vuforia Studio tool for industrial enterprises to author and publish AR experiences; and Creo, an interoperable suite of product design software for design engineers. In addition, it offers Windchill provides product life cycle management capabilities to end users.
In the frontline workers training market, the company offers solutions and services like augmented work instructions and expert knowledge transfer, improving safety, employee productivity, and training efficiency for all the frontline workers, from service technicians to factory floor operators. These solutions and services from PTC also help in cross-training and upskilling of the workforce, ensure industrial safety, and enhance workforce productivity and Standard Operating Procedures (SOPs).
Adobe offers digital marketing and media solutions to its customers globally. Its digital media segment offers solutions that enable individuals, SMEs, and enterprises to create, publish, promote, and monetize their enabling individuals, SMEs, and enterprises to create, publish, promote, and monetize digital content. The company’s digital marketing segment offers solutions for the creation, management, execution, measurement, and optimization of creating, managing, executing, measuring, and optimizing digital advertising and marketing. Adobe markets its products and services to enterprise customers through its sales force, as well as to and end users through app stores and the website. The company distributes its products and services through a network of distributors, value-added resellers, systems integrators, independent software vendors, retailers, and Original Equipment Manufacturers (OEMs).
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