MarketsandMarkets forecasts the Incident and Emergency Management Market size to grow from USD 117.2 billion in 2020 to USD 156.1 billion by 2025, at a CAGR of 5.9% from 2020 to 2025. The growth in criminal activities and terrorist attacks, and the occurrence of unpredictable natural disasters due to the ever-changing climate conditions expected to increase the adoption of the incident and emergency management across the globe during the forecast period.
The education vertical segment is expected to account for the larger market share during the forecast period.
Incident and emergency solutions are being used in educational institutions for a long time to make the campus more sustainable. These solutions increase campus-wide efficiency, ensure the safety and security of students and faculty, improve building performance and comfort, streamline institutional operations, reduce operational expenses, and increase long-term financial stability.
They also help in informing students, teachers, parents, staff, emergency first responders, and law enforcement agencies about the activities on the campuses and may be used for non-emergency purposes as well, such as for notifying students and faculty about campus updates, class cancellations, course registration reminders, and similar notices.
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The training and simulation services segment to grow at a higher CAGR during the forecast period
Companies that provide professional services for the incident and emergency management also offer training on the use of simulation tools, such as traffic simulation systems, hazard propagation simulation tools, and incident and evacuation simulation tools. The training is provided to first responders by creating real-time emergency scenarios, which are used as a training platform for disaster response teams. As a result, these simulation tools that are implemented in the training modules help raise the level of preparedness, response capability, and mitigation of property damage during an emergency.
Moreover, training can range from simulating emergency events for a single user to a multiuser and multiagency environment. Training services take care of training the emergency response teams and guide them in using emergency management systems and tools. These services also help minimize people and infrastructure-related losses caused due to the incident.
The incident and emergency management market includes major vendors, such Honeywell (US), Lockheed Martin (US), Motorola Solutions (US), Siemens (Germany), NEC Corporation (Japan), Collins Aerospace (US), IBM (US), Hexagon (Sweden), Esri (US), MissionMode (US), Alert Technologies (US), The Response Group (US), Everbridge (US), Juvare (US), Haystax Technology (US), Veoci (US), MetricStream (US), Noggin (Australia), LogicGate (US), 4C Strategies (Sweden), Resolver (Canada), BlackBerry (Canada), Eaton (Ireland), Blackboard (US), Desktop Alert (US), OnSolve (US), Singlewire Software (US), xMatters (US), Alertus (US), and Johnson Controls (Ireland). These players have adopted different growth strategies to expand their global presence and increase their market shares. New product launches and partnerships/collaborations are some of the significant strategies adopted by the major players to grow further in the incident and emergency management industry.
IBM (US) is recognized as one of the leading vendors in the incident and emergency management market. The company offers several cybersecurity solutions/products, such as network protection, mainframe security, endpoint protection, application security, data security, advanced fraud protection, security intelligence and operations, and cloud and mobile security. The cybersecurity services include data security services, security intelligence and operations, consulting, secure engineering and application security, and security strategy risk and compliance. The company also aims at increasing its global presence by expanding to new regions, thereby catering to the local customers’ demands. IBM helps its customers drive their business outcomes by facilitating them with innovative solutions for the incident and emergency management in the rapidly changing environment.
- In April 2020, IBM launched the Watson Assistant for Citizens to respond to COVID-19 related queries. The solution is available in 13 languages and automates responses to Frequently Asked Questions (FAQs) related to the COVID-19.
- In October 2018, IBM enhanced its Intelligent Video Analytics to V3.0 with new features and functionalities such as integration with IBM PowerAI, support for IBM POWER9 infrastructure, and container-based delivery for Smart Surveillance Engine (SSE) component. Moreover, the Intelligent Video Analytics to V3.0 delivers cognitive video analytics capabilities.
- In December 2017, IBM partnered with APCO International to combine its Watson Analytics platform with APCO’s software to evaluate 911 calls and improve responsiveness, thereby catering to public safety.
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Motorola Solutions (US) is a global provider of mission-critical communication infrastructures, devices, software, services, and accessories. It focuses on developing next-generation public safety solutions, such as Long-Term Evolution (LTE) systems and critical command center applications. The company also focuses on enhancing its services through network and application integration. Motorola Solutions provides next-generation emergency response solutions, such as NG9-1-1 and public safety radio systems. The company’s smart initiatives such as acquisitions, agreements, and product enhancements are part of its core development strategy in the incident and emergency management market
- In May 2020, Motorola Solutions upgrades its CommandCentral software suite by adding three cloud-based offerings, such as CommandCentral 9-1-1 Smart Transcription, CommandCentral 9-1-1 Citizen Input, and PremierOne Cloud CAD due to the COVID-19 outbreak.
- In January 2019, Motorola Solutions acquired VaaS International Holdings, a Video analysis-as-a-Service (VaaS) company, a provider of data and image analytics for vehicle location for a purchase price of USD 445 million. This acquisition expanded the company’s command center software portfolio.
- In March 2018, Motorola Solutions acquired Plant Holdings, the parent company of Airbus DS Communications, for a purchase price of USD 237 million. This acquisition expanded the company’s software portfolio in the command center with additional solutions for NG 9-1-1.
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