About UC 2.0 services
Enterprises focus on integrating their real-time communication tools such as text messaging, video conferencing, voice messaging, and other mobility features in their products to leverage the advancements in communication technology. The widespread implementation of unified communication has made business communication fast and has improved the business productivity.
Usage of on-premises infrastructure for integrating business communication is the standard practice. However, there is a growth in the traction for cloud-based unified communication and collaboration among large enterprises because of its inherent benefits such as cost reduction, improved scalability, and enhanced efficiency.
Improvements in communications bandwidth, rise of third-platform services, and increased need for collaboration are the major drivers, especially for developed economies. Major technological developments such as VoIP, VoLTE and session initiation protocol have enhanced the customer experience by providing improvement in quality of service.
Technavio’s analysts forecast the global UC 2.0 services market to grow at a CAGR of 11.42% over the period 2014-2019.
Covered in this report
This report covers the information about the overview of the global UC 2.0 services market. It also includes market segmentation by applications (telephony, conferencing, email and messaging, collaboration applications, contact centers, and CEBP), end-users, and by geography. In addition, it covers the brief information about the overview of UC and its types, characteristics, benefits, and deployment models.
Technavio’s report, Global UC 2.0 Services Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects in the coming years. The report also includes profile of key vendors operating in this market.
Key vendors
• Avaya
• Cisco Systems
• Ericsson
• Genband
• Microsoft
• Mitel
• NEC
• Unify
Other prominent vendors
• 8×8
• Aastra Technologies
• Alcatel-Lucent
• Broadsoft
• Configure
• Corex
• CSC
• Damovo
• Dell
• Genesys Telecommunications Laboratories
• Hewlett-Packard
• Huawei Technologies
• IBM
• Interactive Intelligence
• ITALTEL
• Juniper Networks
• Logitech International
• Mindtree
• Orange
• Polycom
• RingCentral
• ShoreTel
• Toshiba
• Verizon Communications
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Market driver
• Rise in adoption of cloud-based service delivery model
• For a full, detailed list, view our report
Market challenge
• Security concerns
• For a full, detailed list, view our report
Market trend
• Integration of UC and social networking
• For a full, detailed list, view our report
Key questions answered in this report
• What will the market size be in 2019 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
Table of Contents:
PART 01: Executive summary
Highlights
PART 02: Scope of the report
Market overview
Top-vendor offerings
PART 03: Market research methodology
Research methodology
Economic indicators
PART 04: Introduction
Key market highlights
PART 05: Market landscape
Market overview
Market size and forecast
Five forces analysis
PART 06: Overview of UC
Types of UC
Characteristics of UC 2.0
Evolution of UC 2.0 model
Benefits of UC 2.0 model
Deployment models
PART 07: Market segmentation by application
PART 08: Market segmentation by end-user
PART 09: Geographical segmentation
Regions
PART 10: Market drivers
PART 11: Impact of drivers
PART 12: Market challenges
PART 13: Impact of drivers and challenges
PART 14: Market trends
PART 15: Vendor landscape
Competitive scenario
Key vendors
Other prominent vendors
PART 16: Key vendor analysis
Avaya
Cisco Systems
Ericsson
GENBAND
Microsoft
Mitel
NEC
Unify
Continued…….
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